PRIVACY POLICY

PRIVACY – EXTENDED INFORMATION

The Privacy Policy forms part of the General Conditions governing this website.

Who is responsible for the processing of your data?

Hakotrans International Removals SL. CIF: B92093418

Address: Camino Hera 21, nave 13A, Polígono Industrial La Vega del Cañadón, C.P. 29650, de Mijas Costa (Málaga).

Telephone: 952587619

Mail: administracion@hakotrans.com

You can contact us in any way to communicate with us.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and log in to your account or profile, you will be informed of the changes. If you are one of the following groups, please consult the drop-down information:

+ CONTACTS FROM THE WEB OR EMAIL

What data do we collect through the website?

We may process your IP address, which operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?

Respond to your queries, requests or petitions.
Manage the requested service, answer your request, or process your request.
Information by electronic means, related to your request.
Commercial or event information by electronic means, provided that express authorisation has been given.
To carry out analysis and improvements on the Web, about our products and services.
To improve our commercial strategy.

What is the legitimacy for the processing of your data?

Acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and click on the send button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy. We remind you that you may revoke your consent at any time.

All our forms have the symbol * in the obligatory data. If you do not provide these fields, or do not tick the checkbox for acceptance of the privacy policy, the information will not be allowed to be sent. It usually has the following formula: “□I am over 14 and I have read and accept the Privacy Policy”.

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Web, you can subscribe to the Newsletter, if you provide us with an email address, to which it will be sent.

We will only store your email address in our database and we will send you periodic emails until you unsubscribe or we stop sending emails.

The Newsletter may have a Web beacon, which statistically confirms whether you have opened it, at what time or how many times. It is useful for us to study the best sending times and what you are interested in, but we will not have personal information about you, only your email address.

In addition, the mailing application is from the USA, and there may be international transfer of data to servers in that country.

You will always have the option to unsubscribe, in any communication.

For what purposes will we process your personal data?

Manage the requested service.
Information by electronic means, related to your request.
Commercial or event information by electronic means, provided that express authorisation has been given.
To carry out analyses and improvements in the sending of mailings, in order to improve our commercial strategy.

What is the legitimacy for the processing of your data?

Acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter. We remind you that you may revoke your consent at any time.

If you do not tick the checkbox to accept the privacy policy, the information will not be sent. It usually has the following formula: “□I am over 14 and I have read and accept the Privacy Policy”.

+CLIENTS

For what purposes will we process your personal data?

Management and execution of removals, transfer of goods across Europe.
Management of administrative licences on behalf of clients.
Furniture storage and storage of your belongings.
Elaboration of the estimate and follow-up of the same by means of communications between both parties.
Information by electronic means, concerning your request.
Commercial or event information by electronic means, provided that express authorisation has been given.
To manage the administrative, communications and logistics services carried out by the Responsible Party.
Carry out the corresponding transactions. Invoicing and declaration of the appropriate taxes.
Control and collection procedures.

What is the legitimacy for the processing of your data?

The legal basis is your consent. We remind you that you may revoke your consent at any time.

+ SUPPLIERS AND PARTNERS.

For what purposes will we process your personal data?

Information by electronic means, related to your request.
Commercial or event information by electronic means, provided that express authorisation has been given.
To manage the administrative, communications and logistics services provided by the Controller. In certain cases, we will send mails by mailchimp to corporate mails, to share the transport routes in which we have availability to make removals.
Mailchimp uses pixel technology, which allows us to perform basic analytics. It also performs an international transfer of data from the email accounts that we enter in the software, to the United States, which is enabled by the Privacy Shield USA-EU agreement.
Carry out the corresponding transactions. Invoicing and declaration of the appropriate taxes. Control and recovery management.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or alternatively your consent to contact us or offer us your products by any means. We remind you that you may revoke your consent at any time.

+ PARTNERS

For what purposes will we process your personal data?

Organisation of the actions necessary to achieve the company’s objectives.
Internal management and legal compliance.
Calling meetings.
Carrying out the corresponding transactions.
Filing the appropriate tax returns.

What is the legitimacy for the processing of your data?

The legal basis is contractual, the acceptance of a contract either for the purchase and sale of shares or similar, or participation in the incorporation of the company.

+ SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

Respond to your queries, requests or petitions.
Manage the requested service, answer your request, or process your request.
To interact with you and create a community of followers.
Encourage you to follow us and participate in the occasional competitions we organise.

What is the legitimacy for the processing of your data?

Acceptance of a contractual relationship in the relevant social network environment, and in accordance with its privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Google* http://www.google.com/intl/es/policies/privacy/
*(Google+ and Youtube)

Google Ads: https://policies.google.com/technologies/partner-sites

https://policies.google.com/technologies/partner-sites

How long will we keep personal data?

We can only consult or unsubscribe your data in a restricted way when you have a specific profile. We will treat them as long as you let us by following us, being friends or giving “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

+ VIDEO SURVEILLANCE

For what purposes will we process your personal data?

Video surveillance of our facilities.
Sometimes they may be transferred to the courts and tribunals for the exercise of legitimate actions.

What is the legitimacy for the processing of your data?

Our legitimate interest in protecting facilities.

For what purposes will we process your personal data?

Send you the community’s communications and involve you in its functioning.
Collect the appropriate fees from you, as well as all the procedures deriving therefrom.
Involve you in the ordinary and extraordinary meetings.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship based on the constitution of a community of owners, in accordance with the Horizontal Property Law.

+ JOB SEEKERS

For what purposes will we process your personal data?

Organisation of selection processes for the recruitment of employees.
To call you for job interviews and evaluate your application.
If you have given us your consent, we may keep your CV for new job calls.
If you have given us your consent, we may pass it on to collaborating or related companies, with the sole aim of helping you to find employment.

What is the legitimacy for the processing of your data?

The legal basis is your unambiguous consent, by submitting your CV and receiving and signing information regarding the processing we will carry out.

Do we include personal data of third parties?

No, as a general rule we only process the data provided to us by the owners. If you provide us with data of third parties, you must inform and request their consent beforehand, otherwise you exempt us from any liability for failure to comply with this requirement.

What about data on minors?

We do not process data from children under 14 years of age, so please refrain from providing data if you are under 14 years of age.

Will we communicate electronically?

They will only be made to process your request, if it is one of the means of contact that you have provided us with.
If we send commercial communications, they will have been previously and expressly authorised by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be passed on to third parties, unless legally obliged to do so. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in their environment, always with maximum security.

When we order it, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

We will use partners in the different countries where we provide services to assist us, which may involve international data transfers. These service providers may perform moving tasks on our behalf, and we may give them your details so that they can contact you and provide services on our behalf under the service agreement we have signed with them. The transfer is enabled because it is necessary for the performance of a contractual relationship.

We use applications that may involve an International Transfer of data to the United States. This will only be done to entities that have demonstrated and committed through standard contractual clauses (SCCs) to comply with the level of protection and guarantees in accordance with the parameters and requirements provided for in current European data protection regulations, such as the European Regulation, or where there is a legal authorisation to carry out the international transfer.

What rights do you have?

To know whether or not we are processing your data.
To access your personal data.
To request the rectification of your data if it is inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
To request the limitation of the processing of your data, in certain cases, in which case we will only keep them in accordance with the regulations in force.
To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new data controller you designate. This is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency if you believe that we have not attended to you correctly.
To revoke consent for any processing for which you have consented, at any time.

If you modify any data, please let us know so that we can keep them up to date.

Do you want a form for exercising your rights?

We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
These forms must be signed electronically or be accompanied by a photocopy of your ID card.
If someone is representing you, you must attach a copy of their DNI, or have them sign it electronically.
The forms can be submitted in person, sent by letter or by mail to the address of the Data Controller at the beginning of this text.

How long does it take to get back to you on the Exercise of Rights?

It depends on the law, but at the most within one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.

How long will we keep your personal data?

Personal data will be kept for as long as you remain connected with us.
Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
The data processed will be kept until the aforementioned legal periods expire, if there is a legal obligation to keep them, or, if there is no such legal period, until the interested party requests their deletion or revokes the consent granted.
We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of the products or services, in order to attend to possible claims.
For each treatment or type of data, we provide you with a specific period, which you can consult in the following table:

Celda 1	Celda 2	Celda 3
Celda 4	Celda 5	Celda 6
Celda 4	Celda 5	Celda 6
Celda 4	Celda 5	Celda 6
Celda 4	Celda 5	Celda 6

PROGRAMA KIT DIGITAL COFINANCIADO POR LOS FONDOS NEXT GENERATION (EU) DEL MECANISMO DE RECUPERACIÓN Y RESILIENCIA

Abrir chat

Scan the code

¡Hola! ¿En qué podemos ayudarte?